IT Company In Portland: No Contracts – No Hassle

Wait…what do you mean no contract?

That is precisely what we mean. We do not draw up lengthy documents. We do not enforce contracts on our clients. We realize that this flies in the face of convention. After all, most IT companies would tell you that you need to sign a contract. So would a lawyer — and probably your mother.

We completely understand why both IT companies and their clients would prefer to sign a contract. However, contracts are not necessary — especially if there is a better solution that does not bind you long-term or limit what services we provide for you.

Why Most IT Companies and Their Clients Prefer Contracts

Let’s take a quick look at why you may feel more secure hiring an IT company in Portland under a contract.

A Contract Keeps Everyone on the Same Page

A contract helps to align both you and your IT provider. If you both agree to the contract, then it becomes clear that both entities are headed in the same direction. There is no confusion, as everyone is on the same page.

A Contract Holds Everyone Accountable

A contract legally ensures that your IT company holds up its end of the bargain. It virtually guarantees that they will provide the services that they promised. It also ensures that you understand these services and pay for them as they are rendered.

A Contract Holds the IT Company Liable

On some level, your IT provider needs to be liable for your network, software, hardware, and all equipment. A contract will stipulate what the company is liable for in case something goes wrong.

A Contract Keeps Either Side from Disappearing

Well, sort of. A contract binds both the IT provider and your company to an agreement under certain terms and conditions. The term may be one year, five years, etc. Why does the contract contain this agreement? Because you need to know that your IT company will suddenly shut down (as some do) and leave you stranded.

On the flip side, the IT company needs to know that all the time, energy, investment, and equipment they’ve put into your company will not suddenly go to waste simply because you found a better deal down the street.

A Contract Settles Legal Disputes

Quite possibly the most important reason for a contract is that it gives you legal leverage in case you decide to file a lawsuit against the IT company. A contract can easily squash any legal disputes, thus helping you to actually avoid a lawsuit and force the IT company to settle out of court.

With all the benefits of a contract, it can be easy to see why they are so attractive to both the IT company and you, the client.

However, there is a flip side to this that is worth exploring.

Why You Don’t Need a Contract with an IT Company in Portland

Consider for a moment why contracts exist. It’s simple:

Contracts exist because one or both sides of a partnership have trust issues.

This is understandable. After all, it is not unheard of for IT professionals to take advantage of their clients either because they know how to nickel and dime them or because they are not assertive enough to find ways to save their client’s money without killing their bottom line.

Plus, trusting another IT company with ALL of your data, equipment, software, and private client information can create a spectrum of trust issues on various levels. What if the company doesn’t have the capability of handling your network — although they said they did? What if someone steals private data and sells it to the highest bidder? Or, what if the company failed to deliver during that one moment when you needed them the most — i.e., a natural disaster or cyber attack?

However, all of these fears and concerns do not necessarily warrant binding both you and the IT company into a long-term contract that you may regret even more than any perceived risks.

If trust is the issue, then there is a better way to address it than an IT company forcing you into a contract. In fact, there are several reasons why you don’t need a contract:

  • If you choose the right company, you’ll never have to worry about trust issues. Do your homework in advance and find a company that has an impeccable reputation.
  • A contract may limit what an IT company is willing to do for you, the client, simply because it is “It is not in the contract.” It releases the IT company of any responsibilities for helping you outside the scope of the agreement.
  • Continuing with that idea, a contract may also cost you more money with limited services. Therefore, if a company offers services that are not outlined in the contract, they may charge you more money for the services. Why do you think that some contracts contain limited services?
  • A contract does not release you from your contractual obligations without some type of penalty if you decide to terminate the business relationship.

The Solution: A Free 30-Day Trial

What if you were given a way to test-drive a company before committing to using their services. Also, what if you had the freedom to adjust your services or stop using the company’s services at any time without incurring a penalty or fee?

The solution is a free 30-day trial. That is what SureTec offers — and our clients love it!

It is like a 30-day audition, where we show you what we can do for your company. We offer all of our services with no limits so that you can see what we have to offer. This includes managed IT, cybersecurity, cloud-based services, and communication services, as well as data storage and recovery. We give you everything that we normally offer our clients so that you can determine if SureTec IT is the right company for you.

If at the end of the 30 days you are not 100% satisfied with our service, then you are free to find another IT company in Portland. There is no contract, no penalties, no fees, and no long-term binding commitment that forces you to stay. We are confident that we will keep you as a customer and gain your loyalty as our business partnership grows. Our partnership will develop out of trust and mutual respect instead of a contract.

See What No-Contract IT Service Feels Like in Portland

Are you looking for an IT company in Portland that is always there to respond to your needs with absolute precision and care? Then contact SureTec IT today. We offer IT support for small and mid-size companies. To find out more about our service, call us at 833-SURETEC (787-3832) or fill out our contact form, and we’ll get back to you quickly.

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Portland Metro Area
IT Services and IT support

10180 SW Nimbus Ave, STE J1 Tigard, OR 97223

(503) 389-8015

Cincinnati, Dayton, & Columbus
IT Services and IT support

3171 D Beaver Vu Dr Beavercreek, OH 45434

(937) 240-2881

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