Salem Construction Firm’s Information System’s Manager Contacts SureTec For Custom Co-Managed IT Services
Are you looking for a specific IT service?
Whether it’s helpdesk, network support, or even just a firewall, finding a company that will deliver exactly what you need and nothing more can be difficult. Modern IT companies often only offer a fully managed set of services. This leaves you stuck between paying for all or getting none.
The SureTec team understands that not all businesses need the same set of IT services, as is the case with this Salem, OR construction firm that recently got in touch with us. Their IS Manager was looking for specific IT solutions:
“We are in the construction industry, and looking to get some quotes for a firewall and back up solution.”
Our representative immediately began arranging a follow-up call, so our team could learn more about this IS Manager’s work and the Salem, OR construction firm’s needs. With that info, we could then recommend the right firewall and backup solution for their purposes.
SureTec Provides The Specific IT Solutions You Need
Too often, IT companies set every one of their clients up with the exact same services. No matter their industry, size, or goals for the future, the client gets the same list of services.
This approach to IT services leaves so many businesses (like this construction firm) without the right service for their needs. The IS Manager didn’t get in touch to get a fully-managed suite of IT services; they just needed a firewall and a backup solution, so that’s what we gave them.
This is all a part of the co-managed IT services we offer our clients. Instead of replacing their IT, we work with their IT teams, providing specific solutions or additional personnel as needed.
Our co-managed IT services can be customized to the needs of your organization – no long-term commitment. Example scenarios include:
- We support the servers, Internal IT supports the desktops and end-users
- We provide the monitoring; Internal IT calls us when they need additional help
- We provide and manage the backup, endpoint security, and provide a 24/7 SOC for those with advanced security needs
- We support the virtual infrastructure
- We provide the monitoring service and help when the problems occur
SureTec Co-Managed IT Services Give You What You’re Looking For
Don’t pay for a bloated managed services contract if you only need a specific solution or two. SureTec equipped this IS manager and their Salem, OR construction firm with the exact IT solutions they needed, and we will do the same for you. If you need some extra support or a specific solution, get in touch with our team to get it.