Here Are A Few Questions To Ask Your Dayton IT Support

There’s a core issue with IT services today. It’s a big enough problem that you’ve probably encountered it already…

The IT industry is massive, and it’s only getting bigger. It’s expected that, this year, global IT spending will reach $3.8 trillion.

However, the problem is that, the higher demand there is for skilled Dayton IT support, the less there is available. As demand overtakes supply, you’re bound to run into a few key problems…

3 Consequences Of Unskilled Dayton IT Support

  1. Solutions Don’t Last
    Poorly maintained computers will often need quick fixes, handled by local repair shops for one-time fees. The problem is that while the hardware may work when you get it back from them, there’s no guarantee it’ll last for long. That means there’s no way of knowing how quickly you’ll have to go back to that same shop and pay for it to get fixed again.
  2. IT Is Support Difficult To Budget
    The less effective your Dayton IT support is, the more it’ll cost you. Whether it’s a matter of value against a fixed rate, or continual nickel-and-dime fees for tickets and technician visits, unskilled IT support is simply more expensive.
  3. No Support For Your Line Of Business Software
    Whereas many IT companies will promote their managed services as comprehensive, that may not always be the case. Especially when the client operates in a highly specialized industry, the IT company may not be familiar with their line of business apps.

    It may come down to a single type of software or particular technical need, but it’s the difference between totally managed IT, and nearly managed IT.

You know you’ve found the right Dayton IT support when you’re confident that you can stop worrying about your technology altogether – when you call, they pick up the phone. When they fix a problem, it stays fixed.

How Can You Find Skilled Dayton IT Support?

Experience and skill can’t be bought or faked. The only way to get it is to put in the work and take the time. If an IT services company has the skills you’re looking for, they should be able to demonstrate.

Ask the following key questions when looking for truly skilled IT services:

  1. Do You Stay Up To Date On Cybersecurity?
    Any skilled IT professional should stay up to date on the latest technology threats to help you avert security risks and data breaches and to help you comply with legal, health, financial, governmental or other regulations.
  2. Do You Help Plan IT?
    With technology changing so rapidly the answer is to use the IT services with the technical skills to handle anything that comes along – one who will get to know your business, help you decide what technology assets you require and determine if you will get a positive return from them.
  3. Do You Understand My Line Of Work?
    You don’t just deserve better than generic IT services – you need them. You shouldn’t accept anything less than a team that knows about the manufacturing industry. What your pain points are, what your primary line of business applications are, what the future of your industry is, etc. Make sure they know their stuff before you agree to work with them.
  4. Will You Help Me Choose The Right IT?
    Purchasing technology solutions today requires expertise. Your IT services should align your technology with your short and long-term goals and help you develop a cost-effective technology budget, so you can predict IT expenses and stay within your spending allowances.

IT services should provide procurement assistance, so you’ll always get the best prices on software and hardware. Plus, they should manage your IT projects from start to completion, identify your technology requirements, and ensure success as well as value.

Don’t bother with basic, unskilled IT services. You need real expertise and demonstrable skills to make sure you’re getting the best support for your business technology available to you.

Like this article? Check out the following blogs to learn more:

4 Can’t-Miss Cybersecurity Tips Your Small Business Needs Desperately

Why Google G Suite May Be Your Best Bet for Business Technology

Preparing For 2020
Microsoft’s End-Of-Support List

Nick Hess

Nick Hess is an authority for IT services in Portland, OR. Nick's team at SureTec IT has helped numerous companies with their day-to-day IT service needs. Nick also has years of experience with Google G Suite, Microsoft 365, and business VoIP Services.

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