Managed IT Services Cost
The managed IT services model is becoming more common than ever before with business owners opting to pay a flat-rate monthly fee for proactive support rather than an hourly rate for reactive troubleshooting. This is great because technology plays such a crucial role in the modern, 21st-century organization nowadays. You depend on your infrastructure to keep you connected to your colleagues, partners, and customers at all times. When you choose to purchase managed IT services, you’re paying for an MSP to take over the monitoring, maintenance, and ongoing support of your entire environment.
It’s a predictable, proactive approach that keeps you up and running around-the-clock. Typically, it’s seen as the “worry-free” way to handle your information technology. But how much does it cost? Or better yet, how much SHOULD it cost? There is no set standard in the industry, which means MSPs are able to decide how much they want to charge – and although some charge a fair price, others will charge whatever they can get away with charging. We’ve even seen IT companies convince their clients to buy, buy, buy the latest and greatest so they can increase their own revenue!
So what’s a fair rate to pay?
In our opinion, a fair rate is anywhere between $50 – $150 per device, per month. This should cover everything you need, such as:
- Remote and onsite support
- Data backup and disaster recovery
- Preventative monitoring and maintenance
- Strategic technology planning
- And more
In addition, it’s important to make sure you’re working with an IT company that’s recommending solutions that will actually work for you – not just trying to increase the device count to make more money. Each time an IT company recommends something to you, they should have a solid business case for that solution – detailing exactly how it’ll improve your operations in the long-run.
What do our clients pay?
We believe in being transparent and honest in our pricing. That’s why you can find all of the details on our managed IT services pricing and what’s included here. Basically, we charge $60 per device for our remote managed offering and $100 per device for our full managed onsite offering. Plus, your first 30-days are entirely free.
We don’t skimp on service either – no sitting back and taking your money while we barely lift a finger. Instead, we proactively monitor your systems around the clock and visit you each and every week because we want to be a part of your team. Lastly, we don’t believe in locking our clients into contracts. If you’re unhappy for ANY reason, we’ll help you find another firm that’s a better fit.
Ready to get started with a managed IT services plan starting at $60 per device, per month? Let’s talk. SureTec is the leading IT services company in Portland & Dayton. Call (503) 389-8015 now.
Like this article? Here’s a few more: