| Managed Services Features | Depot Service | Standard Services |
|---|---|---|
| Unlimited Business Hours Onsite Support |  | |
| Unlimited 24/7 Onsite and Remote Emergency Support | | |
| Weekly Proactive Onsite Visit | | |
| 4 Hours/Month Website Design/Updates | | |
| IT Planning Meeting & SureAudit Review | 2/Year Remote | 4/Year Onsite |
| Unlimited Business Hours Remote Support | | |
| SureProtect + (Antivirus & AntiSPAM) | | |
| Daily Monitoring and Monthly Testing of Server Backups with 1TB Offsite Storage Includes all backup software | | + DNS Filtering |
| Unlimited 24/7 Automated Monitoring | | |
| Nightly System Maintenance/Patching | | |
| Unlimited Depot (In Office) Repairs | | |
| Free One-way Shipping | | |
| Free Storage of Spare Equipment | | |
| 3rd Party Technology Vendor Management (i.e Line of Business Apps) | | |
