Technology Company In Fairborn, OH

Finding the right technical support for your business doesn’t have to be a nightmare. See how a proactive IT partner can help boost business productivity and revenue.  

IT Services in Fairborn OH

Is your Ohio company struggling with slower-than-expected networks, software that’s out of date and computers that keep your staff begging for tech support? If so, it might be time to investigate finding a proactive IT managed services partner in your area. Technology companies often work with a wide range of businesses and are able to leverage that knowledge to provide your business with the security infrastructure that you need to be successful. These questions will help you determine what you need in terms of IT support for your business.

Does Your Business Have a Backup and Recovery Strategy in Place?

It only takes a few hours of lost electricity to determine how difficult it is to work without access to critical business systems. If your business suffers from a malware attack, that type of outage can last for days — if not weeks. Ransomware and other malware are an unfortunate reality in today’s business world, with the US being the number one target for attacks by cybercriminals. Network and data outages are extremely expensive and can quickly cost your business tens of thousands of dollars. The unexpected consequences of this type of outage are also frightening, as negative publicity and the cost of remediation quickly rise. With a proactive backup and recovery strategy in place, your business is able to bounce back from this type of difficulty much more quickly and easily.

Do You Already Know the Type of Support That Your Business Needs?

While you may be familiar with the various offerings from IT services providers, there may be some added-value services that would surprise you. Items that are a small annoyance for a technology partner could translate to a major headache if you’re attempting to provide the same level of support within your organization. A great example is the guaranteed service time that is stated in your services agreement. Your staff members know exactly how long it will take to get support with an IT partner, as they have multiple resources available to help projects move forward. Internal teams are often limited, causing timelines to expand or shift unexpectedly. It’s always a good idea to speak with several different potential technology partners before making a decision to be sure you understand the full scope of potential offerings to see what you truly need for your business.

How Much Are You Willing to Pay for IT Managed Services?

While each potential partner’s service model will be different, there are several models that you can expect to see. Some partners will offer service packages that are based on the number of machines that are being serviced, while others base their pricing on the number of individuals. There is no “perfect” model for pricing, but it’s vital that you research the various options in your area to determine which will offer the coverage level that you need at the most agreeable price point. When you’re working with an IT managed services provider, you’re paying for your service throughout the year at a pre-determined level that can often save you money versus attempting to only hire IT professionals when something breaks. Forming a partnership with an IT company before you need it allows you to work collaboratively to determine a roadmap for services in the future to save you from large unexpected costs if something breaks or if you have a cybersecurity breach.

You’ll know when you’ve found the right IT services support partner for your business. You deserve a team that will proactively make recommendations — promoting a spirit of partnership instead of simply attempting to sell you something that your business may not need. Your team needs help desk and technical support that you can trust, from a team that fully understands the challenges of your business. Maximize your competitive advantage and boost productivity every day when you outsource many of your technology functions to a dependable partner.

Nick Hess

Nick Hess is an authority for IT services in Portland, OR. Nick's team at SureTec IT has helped numerous companies with their day-to-day IT service needs. Nick also has years of experience with Google G Suite, Microsoft 365, and business VoIP Services.

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